FAQ

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What do you do?

Please check our About Us page for more information on why you should buy from us!

What is the ordering process?

Easy:

  • Go to the Shop, find what you need, and add it to the cart.
  • Once ready - proceed to checkout.
  • At checkout, select the delivery method (Ship or Pick Up).
  • Pay online.
  • If you selected Pick Up, we will let you know once your order is ready for pick-up (usually within 2 hours).
  • If you selected Ship, we will contact you with the shipping quote for your destination and, if accepted, send you an updated invoice. Once paid, we will process and ship the order within one business day.

Where do I pick up my orders?

Please find our pick up location here.

Do you offer delivery?

Yes! We deliver all over Canada. For details, please see the Shipping & Pickup page.

Do you offer discounts?

Yes! The more you buy the more you save:

- 5% discount on orders of $3,000 or more

- 7% discount on orders of $6,000 or more

- 10% discount on orders of $10,000 or more

- Want to order even more? Contact us for exclusive deals!

Do you offer free shipping?

Yes! We offer free shipping on orders of $2,500 or more. It will be applied automatically at checkout.